At money pot, we believe that gaming should always be fun, affordable, and within your control. This page outlines the tools, guidelines, and support resources available to every player in the Philippines.
money pot is committed to providing a safe and enjoyable gaming environment for all Filipino players. We want every session to be a positive experience — one that fits comfortably within your personal budget and schedule.
Decide in advance how much you are comfortable spending in a day, week, or month. Sticking to a pre-set budget is the single most effective way to keep gaming enjoyable and stress-free for Filipino players of all backgrounds.
It is easy to lose track of time when you are enjoying bingo rooms or slot games. Set a timer on your mobile device before you start, and take regular breaks to stay refreshed and in control of how long each session lasts.
If you feel you need a break from gaming, our self-exclusion option lets you pause your account for a set period. Contact our support team at [email protected] and we will action your request promptly and without judgement.
Problem gambling can affect anyone, regardless of age, income, or experience. Recognising the early signs in yourself or someone you care about is the first step toward getting help. If any of the following sound familiar, we encourage you to reach out to our support team or take a break from the platform.
If you recognise two or more of these signs, please contact our support team at [email protected] or visit our FAQ page for guidance on self-exclusion and account cooling-off options. You are not alone, and help is always available.
money pot provides practical account tools so that every Filipino player can manage their gaming activity with confidence. These features are available at any time — simply contact our support team to activate them on your account.
Request a daily, weekly, or monthly deposit cap on your account. Once set, the limit takes effect immediately and can only be reduced — not increased — without a mandatory cooling-off period, keeping impulsive decisions in check.
Take a short break from the platform for 24 hours, 7 days, or 30 days without permanently closing your account. During a cooling-off period, you will not be able to log in or make deposits, giving you space to reassess your habits.
For a longer break, self-exclusion closes your account for a minimum of six months. During this period, your account cannot be reopened under any circumstances, ensuring that the decision to step away is fully respected and enforced.
You can request to be removed from all promotional communications at any time. This means you will no longer receive bonus offers or marketing messages that might encourage additional play beyond what you are comfortable with.
Our support team is available around the clock to help you activate any of these tools, answer questions about your account activity, or simply listen if you need to talk through a concern about your gaming habits.
money pot strictly prohibits anyone under the age of 18 from registering or playing on the platform. During registration, all players are required to confirm their age, and identity verification checks are carried out to ensure compliance with this rule. If we discover that a minor has accessed the platform, the account will be closed immediately and any funds will be handled in accordance with applicable regulations. We urge parents and guardians in the Philippines to use parental control software on shared devices to prevent underage access to online gaming platforms. If you suspect that a minor is using an account on money pot, please contact us immediately at [email protected] so we can investigate and act without delay.
If you or someone you know is struggling with problem gambling, professional support is available in the Philippines. We encourage players to seek help early — the sooner you reach out, the easier it is to regain control. You can also visit our FAQ page for step-by-step guidance on activating account limits or requesting self-exclusion. Our support team at [email protected] is available 24/7 and will treat every enquiry with complete confidentiality and respect. Remember: asking for help is a sign of strength, not weakness, and money pot is here to support you every step of the way.
Explore our games, set your limits, and enjoy the experience at a pace that works for you. If you have questions about responsible gaming tools or your account, the FAQ page has everything you need.