Last updated: June 2025. This Privacy Policy applies to all players accessing money pot from the Philippines. Please read it carefully to understand how we handle your information.
When you register and use money pot, we collect certain personal information that is necessary to operate your account and provide our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your deposit and withdrawal transaction records, including the payment method used and the amounts involved in Philippine pesos. During your gameplay sessions, we log activity data such as game history, session duration, and device information including your browser type and IP address. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect any information beyond what is reasonably necessary to deliver our services and comply with applicable regulations.
The personal data you provide is used primarily to create and manage your money pot account, process your deposits and withdrawals in PHP, and verify your identity in line with responsible gaming and regulatory requirements. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited promotional messages without your consent. Transaction data is retained to maintain accurate financial records, resolve disputes, and comply with any reporting obligations that apply to online gaming platforms operating in the Philippines. Device and session data is used to monitor for fraudulent activity, protect your account from unauthorised access, and ensure the platform performs reliably on mobile devices. We may also use anonymised, aggregated data to analyse platform usage trends and improve our game offerings and deposit options. At no point do we use your personal data to make automated decisions that would significantly affect your account without human review.
money pot does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors who handle your PHP deposits and withdrawals, or identity verification partners who confirm your age and identity. These third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so, or if we believe disclosure is necessary to protect the safety of our players or the integrity of the platform. Any data shared with third-party providers is limited to the minimum necessary to fulfil the relevant function. We do not share your data with advertisers or analytics companies that would use it to build profiles for targeted advertising.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations. Transaction records and identity verification documents are typically kept for a minimum period required under applicable Philippine regulations governing online gaming platforms. If you request that your account be closed, we will deactivate your profile and cease active use of your data, but certain records may be retained in archived form to satisfy legal requirements or to resolve any outstanding disputes. You may contact our support team at [email protected] to enquire about the specific retention period applicable to your data. Once the retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. We review our data retention practices periodically to ensure they remain proportionate and compliant.
money pot uses cookies and similar technologies to keep you logged in during your session, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Session cookies are temporary and are deleted when you close your browser, while persistent cookies may remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or tracking pixels that would allow external companies to monitor your behaviour across other websites. You can manage or disable cookies through your browser settings, but please note that doing so may affect the functionality of certain features on the platform. By continuing to use money pot after being informed of our cookie practices, you consent to the use of cookies as described in this policy. If you have questions about specific cookies used on the platform, you may contact our support team for further details.
As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate or incomplete data associated with your account, and we will action such requests promptly. If you believe that your data is being processed in a manner that is not consistent with this Privacy Policy or applicable law, you have the right to raise a concern with our support team or with the relevant data protection authority in the Philippines. You may request the deletion of your personal data subject to our legal retention obligations, and we will inform you of any data that must be retained and the reason for doing so. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage all players to use a unique, strong password and to keep their login credentials confidential. Sensitive data such as payment information is handled through encrypted channels, and our platform infrastructure is regularly reviewed for vulnerabilities. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in accordance with applicable requirements. Our support team is trained to handle data-related enquiries with care and to escalate any security concerns to the appropriate internal team. While we work hard to protect your data, no online platform can guarantee absolute security, and we encourage you to take reasonable precautions on your own devices as well.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable regulations in the Philippines. When we make material changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so that you remain informed about how we protect your personal data. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact the support team directly at [email protected]. Your trust is important to us, and we are committed to being transparent about our data practices at all times.
If you want to know more about how money pot handles your personal information, the FAQ page covers the most common questions from Filipino players. You can also reach our support team any time at [email protected] — we are available 24/7 to help.